Dr Joanna Hesse MBBCh MRCGP DRCOG DCH(SA) DFFP
Qualified in Johannesburg in 1999. She has lived on the IOW with her husband and family since 2002. She speaks conversational Polish and has a special interest in women's and child health.
Dr Spencer Fox MBBS BSc (Hons) MRCGP (2006)
Qualified at St George's in London in 1998. He joined the practice in June 2011. He is married with three children. He has a special interest in medical education.
Dr Kate Cambridge MBBS MRCGP DRCOG
Qualified at University of East Anglia in 2008. She joined the practice in 2017. She is married with one child. She has a special interest in mental health.
The partners practise together as a non-limited partnership.
Practice Manager - Jon Matthews
Jon's job is to promote an efficient and smooth-running practice. So if you have any problems or suggestions to do with the practice, he will be pleased to discuss them with you.
We ask that every patient shows respect and understanding when speaking to our receptionists. They work very hard to assist you and have a difficult job to do.
Please remember that if you are asked some apparently irritating questions, it is because we need to ascertain the urgency of some requests. If you are kept waiting, it is because the doctor sometimes needs to spend longer with a patient than has been allowed. We will, however, endeavour to keep you informed if the doctor has been delayed for any reason.
Advanced Nurse Practitioners
Lorraine Rideout and Jayne Fairbrother work as Advanced Nurse Practitioners (ANP). An Advanced nurse practitioner has undertaken additional education and training in order to provide advanced nursing care and to prescribe.
The Advanced Nurse Practitioners can provide treatment and advice for many problems for which you have seen a doctor for in the past. The main areas of expertise are in the management of common illnesses in both adults and children.
The practice nurses are available by appointment for a variety of clinics inclusing childhood immunisations, dressings, removal of stitches, travel, immunisations, advice etc. Each nurse has a special interest within the practice ie Asthma, COPD, Diabetes, Coronary Heart Disease and family planning. We also have three healthcare assistants who assist the nurses.
Nurses or doctors are happy to speak to patients on the telephone. They may not be available at the time of your call but the receptionist will take a number and the call will be returned at the earliest opportunity.
If an intimate examination is necessary during a consultation, you may wish to have a chaperone present. Please ask a doctor or nurse.
Dr Rachel Howard MRPharmS IP PhD
Rachel has been a pharmacist for more than 20 years. She specialises in seeing patients on multiple medicines, helping them to manage their medicines and reduce the number of medicines they take.
Rachel is an independent prescriber, meaning she can alter medications for conditions already diagnosed by a doctor and start new prescriptions. She runs medication review clinics on Tuesday and Thursday mornings (by appointment).
She looks after mothers during their pregnancy and may refer to the hospital consultant if necessary. For 10 days following delivery, she cares for mother and baby. She can be contacted via the Maternity Unit on 534392.
They look after the welfare of mothers, babies and children under five years, promoting a safe and healthy family lifestyle. They also provide support for the elderly and patients with emotional and social problems. They are available for telephone advice every weekday between 9.00 - 10.00am on Ryde 613846 and hold a clinic for all mothers on Wednesdays from 1.30 - 4.30pm and Thursdays from 9.30am -12.30pm. The health visitor will advise mothers of the venue as this is subject to change.
There is a community nursing team attached to the surgery. Their primary role is to provide continuation of care in the community at the request of the hospital or the practice doctors. They also look after our housebound patients. They can be contacted on 611246 / 611534 between 9.00am and 5.00pm on weekdays.
There is a district nursing team attached to the surgery. Their primary role is to provide continuation of care in the community at the request of the hospital or the practice doctors and also for our housebound patients. They can be contacted on 01983 552553 between 9.00am and 5.00pm on weekdays.
Training of Young Doctors And Medical Students
It is the policy of the partners to assist with training of aspirants in the medical profession and on occasions your doctor may have a student with them when you attend for a consultation. You will be informed beforehand, but if you prefer to be seen alone please let the receptionist know at the time.
Patients' Rights And Responsibilities
We believe that all our patients have a right to be treated politely, without discrimination and in confidence. In return we expect patients to treat our staff courteously. Verbal abuse will not be tolerated. The police will be called to assist in the event of displays of violent behaviour, the patient will be removed from the practice list, and the Primary Care Trust notified.