The online booking of appointments is currently suspended due to the Coronavirus/Covid 19 pandemic.
Please telephone the surgery if you need to request an appointment.
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We operate an appointment system with 10-minute advanced booking appointments and some available appointments for urgent on-the-day cases.
Urgent appointments are not for repeat prescriptions, fit notes or for signing forms but for urgent matters only.
In the next instance, you will be offered an appointment with our advanced nurse practitioner. They are able to treat and advise for many problems for which you may have seen a doctor for in the past. Their main areas of expertise are in the management of common illnesses in both adults and children. Same day and routine nurse practitioner appointments are available every weekday.
Once you have made an appointment we can confirm it by SMS text message and also send you a reminder the day before your appointment. Please let us have your mobile number if you would like this.
Patients may express a preference for a particular doctor or nurse and, whilst we will endeavour to comply with this, it may not always be possible as we are under increasing pressure to provide appointments.
Relatives or friends staying with you who become unwell can be seen as temporary patients.
We try to run to time as far as possible, but unfortunately an appointment can run over time, so please be patient with us if you have to wait. Please let us know as soon as possible if you cannot keep your appointment so that it may be offered to another patient. You can either phone us (01983 618388) or text us (07722 219035) providing your name and the date/time of the appointment.
Self Check-In Screen
Why not try our new self check-in screen? Please ask a member of staff if you need assistance
We hope that by encouraging patients to use this service, it will free up our receptionists to answer queries and the telephones more promptly.
Think Pharmacy First
When you or your family are unwell, you may not always need to make an appointment to see your GP. Pharmacists are experts in the use of medicines and can provide you with free expert advice on the best treatment for a wide range of illnesses and minor ailments.
Pharmacy First allows Island residents to go straight to their pharmacist to receive treatment, for selected minor ailments, without needing to visit their GP to get a prescription first. Medication supplied will be free of charge only if exempt from prescription charges. If the patient pays for their prescription they will pay the OTC cost of any medicines supplied. To access this service you must be a registered patient of one of the surgeries on the IOW.
Click to view a list of minor ailments (PDF, 239KB) treatable through the Pharmacy First scheme.
Click to view a list of pharmacies (PDF, 192KB) offering Pharmacy First and other services (including opening times).
Online Appointment Booking
Online service is now available for booking appointments and ordering prescriptions.
Once you have your login details (please contact reception for these), click here to login.